Refund policy

This policy is applicable to sales in the United States.

At Brave Paws, we are passionate about pairing amazing pet care products with amazing customer service. We are incredibly confident that you will be more than satisfied with Brave Paws! With that being said, we proudly offer a no-hassle 100% Satisfaction Guarantee for all of our products. If, for any reason, you are not completely satisfied with our products, let us know and we will do everything we can make things right. Just contact us at hello@mybravepaws.com.

Returns are initiated by you, our customer.  Returns and/or refunds must be done within 30 days of receiving your Brave Paws order. Date of receipt is that date our shipping company/companies report that the product was delivered to your address.  Once you have notified us of your desire to return a product, we will send you return shipping information and provide you with a free shipping label. The credit card you used to pay for the order will be credited the amount of the order less any shipping fees. There is no restocking fee.